Refund Policy

A legal disclaimer

Last Updated: 3/15/2025

1. General Information
The content on KnowYourFood.Online (articles, guides, recommendations) is for informational purposes only. We do not guarantee accuracy, completeness, or suitability for your personal needs. Always consult a professional (e.g., doctor, nutritionist, travel advisor) before acting on our advice.

2. Third-Party Links
We are not responsible for the content, policies, or practices of third-party websites linked on our platform.

3. Limitation of Liability
KnowYourFood.Online and its team are not liable for:

Damages arising from product purchases, travel plans, or wellness practices suggested on our platform.
Errors, omissions, or interruptions in service.

4. Affiliate Disclosure
We may earn commissions from links to products/services we recommend. This does not affect our editorial integrity.

5. Jurisdiction
This website is governed by the laws of [Your Country/State]. Disputes will be resolved in RSA.

6. Changes to Policies
We reserve the right to update this disclaimer and policies at any time. Continued use of the site constitutes acceptance.

Refund Policy

Last Updated:3/15/2025

1. Eligibility for Refunds

Digital Products (eBooks, Guides, Courses):
Refunds are available within 7 days of purchase if the product is defective, inaccessible, or not as described.

Physical Products (Apparel, Merchandise):
Items must be unused, in original packaging, with tags attached. Refunds processed within 30 days of delivery.
Events/Experiences (Workshops, Retreats):
Refunds available up to 14 days before the event date, minus a 10% processing fee.

2. Non-Refundable Items

Personalized/custom-made products.
Downloadable digital content once accessed.
Gift cards or sale items (unless defective).

3. How to Request a Refund

Email adsaiagent@gmail.com with:
- Order number.
- Reason for refund.
- Photos (for damaged/physical items).
We’ll respond within 2 business days with instructions.

4. Processing Refunds

Approved refunds are processed within 5–10 business days.
Refunds are issued to the original payment method.
Shipping costs are non-refundable unless the return is due to our error.

5. Exchanges

We’ll happily exchange defective/wrong items. Contact us first to confirm availability.

6. Questions?

Reach out at adsaiagent@gmail.com – we’re here to help!